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Consumer's Resource Handbook

Published by the Consumer Information Center, this site features valuable information that no consumer should be without. Also included is the Consumer Assistance Directory with thousands of names, addresses, telephone numbers, web site and e-mail addresses for national consumer organizations, trade associations, state and local consumer protection offices, state and federal agencies.

Top 10 Scams

Billing consumers for optional services that they never ordered, was the number one scam reported to the National Fraud Information Center last year. Discover what other schemes made the list and learn how to avoid them.

JUNKBUSTERS Guide to Reducing Junk

It’s about time! This site covers what you can do about unwanted junk mail, telemarketing calls, faxes, and email. It also gives some background on direct marketing and the laws governing it.

The Internet Consumer Recycling Guide

Provides a starting point for consumers in the USA and Canada searching the net for recycling information. The goal is to help make recycling so easy and automatic that it blends into the flow of everyday life.

Consumer Line

Consumer Line is the online service of the Office of Consumer and Business Education of the Bureau of Consumer Protection. It offers the full text of approximately 150 consumer publications on a wide range of categories.

Better Business Bureau

The Better Business Bureau provides instant access to business and consumer alerts as well as many other helpful resources. You can even file a complaint online and more. This web site is provided by the Council of Better Business Bureaus, Inc., and the BBB system of over 150 Bureaus located throughout the United States and Canada.

Cybersmarts

The Internet is an exciting tool that puts vast information at your fingertips. With a click of a mouse, it lets you buy an airline ticket, book a hotel, send flowers to a friend, or purchase your favorite stock. Keep in mind the following tips to help ensure that your online shopping experience is a safe one.

Kelly Blue Book

Don't buy or sell a car without checking out this invaluable guide. Learn your car's trade-in and resale value, get free new car pricing reports with specs, photos, invoice and more.

CardTrak

Evaluate the latest bank credit card surveys including low rate cards, no- fee cards, gold cards, secured cards, rebate cards, affinity cards, credit union cards and other charge cards. CardTrak is the nation's only consumer credit card newsletter, and is widely quoted and endorsed by the news media.

Consumer Alert

Consumer Alert is a nationwide, non-profit, nonpartisan membership organization committed to protecting consumer choice and promoting economic growth. Their site features articles and editorials by members and others, as well as consumer tips, and membership information.